Wildberries CEO Tatyana Kim reminded sellers that under the terms of the contract, the company is not obligated to compensate for goods destroyed as a result of drone, missile, and other munitions attacks. She said damage assessment will take up to 30 days, after which the volume of payments will become clear.
On July 19, Wildberries announced initial support measures for sellers whose goods burned in warehouse fires. The company is introducing discounts on storage for the next 45 days from the date of delivery and will transport goods to regional warehouses free of charge.
WB Bank, part of the Wildberries ecosystem, said affected small and medium-sized businesses will receive preferential loans and a deferral of payments for up to six months. Separate conditions for large businesses are promised later. The bank also canceled fees for payments within Russia.
According to Vedomosti, total damage from the strikes may exceed 50 billion rubles: about 20 billion rubles for the logistics parks themselves, and another 30 billion rubles for destroyed goods and equipment. Experts estimate restoration will take one to two years.
The fire at the warehouse in Elektrostal has not yet been fully extinguished. Rescuers localized the main source, but individual fires continue, as seen in a satellite image published by Radio Liberty. In Kotovsk, open burning was extinguished the previous day.
According to the latest data, seven people died in the attack, all in Kotovsk. Another 61 people were injured, one of whom later died. The company announced payments: 2 million rubles to the families of the deceased, 1 million rubles to those in serious condition.
Sellers, according to the Post- project, complain that Wildberries has begun deleting from its database the records of goods from burned warehouses — reports needed to challenge in court the contract clause that exempts the company from liability. Wildberries denies this.